Upon Opening Crash Issue - iPhone App

20 November 2009, 10:22 AM

If you are uisng one of our applications and you appear to have a issue when opening the application and entering settings opening the application again then causes a crash.

Please do the following

Open a support ticket https://olliekett.com/ticket


Select your product you are question about and then answer the following questions

  1. What connection type are yopu using when it crashes?
  2. What is the most you can see?
  3. Your host name you entered?
  4. Your user name you entered?
  5. Does your password contain symbols above any of the numbers of the keyboard?

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